All Episodes
Episodes
Jeremy Beck, NIADA's New VP of Dealer Development
Jeremy Beck, NIADA's new VP of Dealer Development, joins to discuss the upcoming BHPH Super Forum and his plans for 2023 with 20-group programs, dealer education and research.
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White Hat Weds: Customer Service ... Are You Walking Your Talk???
It is said that actions speak louder than words. Do our actions match our words when it comes to customer success? And when they don't what price do we pay? Find the BHPH Morning Show LIVE on YouTube, LinkedIn and...
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Richard Hudson Talks Upcoming Safeguards Rule Deadline
The new requirements from the FTC kick in soon! Like it or not, dealers and finance companies should be taking steps now to prepare. Richard Hudson is a partner at Ignite Consulting Partners, a company that...
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Show Me the (BHPH) Money! How to Fund Your Operation at Any Stage
Should I be using floor plans in BHPH? What about payment stream advances? When does selling my paper make sense? Can I get a bank line of credit? What is the effective cost of the money sources and do I qualify? Are...
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The One and Only Jack Carter (Turn & Burn Motors in GA) Joins for White Hat Wednesday
Current GaIADA President and all-around good guy, Jack Carter, joined us to discuss his perspective on BHPH. We asked him about his business - what he's learned and how he feels about mentoring other BHPH dealers....
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Mentorship Monday! Why Make Education Free?!
Looking for a mentor?! You just found one! Tune in on "Mentorship Mondays" to hear some free coaching. In this episode, we opened up with "Thinking Big Picture." Yep, we're starting off with the big stuff! Stay tuned...
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Jason March, Jacksonville Dealer & FIADA President Joins to Talk NIADA 2022 Policy Conference & October's FIADA Convention in Orlando
We asked Jason about his trip this week to the NIADA 2022 Policy Conference. It's a great time to hear from someone who was "at the table" to talk about how policies in Washington DC affect independent dealers across...
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Tommy Brandis Joins for Another White Hat Wednesday
Jim introduced an updated list of words that describe what it means to demonstrate a White Hat approach to being a Buy Here Pay Here dealer. Tommy added his perspective on customer service, reinsurance, transparency,...
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The "Iron Man" aka #BuckeyeBret Joins as Guest Host
Who logs more miles in the Buy Here Pay Here industry than Bret L. Buike??? I'll wait ...
When I get a chance to chat with a frequent flyer like Bret, I like to ask about what they are seeing out there on the road....
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Amanda "Bleepity-bleep" Butler-Sanchez & Hugo Sanchez Join as Guests
The always fun and colorful Amanda Butler-Sanchez joins today for a Friday "free-for-all" conversation along with her husband and business partner, Hugo Sanchez. Amanda and Hugo are CPAs, BHPH accounting consultants,...
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Ft Worth (TX) Dealer Jonathan Jauregui Joins for Miercoles de Sombrero Blanco (White Hat Wednesday)
Our friend and Ft Worth (TX) dealer joins to talk about how to best reach and serve the customer who speaks Spanish as their first language. We'll also hear how he came to be in the BHPH business and where he picked...
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Episode "Educate" in Jim's 9 E's of Effective Collecting
Today's E: EDUCATE - We'll talk about how to clearly communicate before, during, and after closing to promote success in collections. Tune in to hear our tips for how to use video to help customers understand your...
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