All Episodes
Episodes
White Hat Weds: The Cost of Taking a Repo (& Default) Personally
It is known that a big part of collections is enforcement. It may even be essential in retraining consumers with poor credit. But when collectors and supervisors and decision-makers allow defaults to become personal,...
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The Buy Here Pay Here Experience Through the Eyes of the Customer
What is the experience these days of the customer who falls off the 'credit merry-go-round?" What can be done as dealer-creditors to improve that experience and customer success? In this episode, we'll talk through...
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Lessons from BHPH Mergers & Acquisitions with Paxton Wright
Who better than Paxton Wright to talk about some of the important questions in Buy Here Pay Here??? Weā€™re looking forward to asking the Managing Partner at Primalend Capital Partners and former 20-group moderator how...
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Who Benefits From Healthy Competition? Guest Jared Halsted Joins on White Hat Weds
Android vs iPhone ... the all-in-good-fun debate continues! Arizona dealer and NIADA Board member joins as we discuss how the lessons of that competition example can be applied to our industry of Buy Here Pay...
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Key Ingredients For Scaling Your BHPH Operation
What is "economy of scale?" And does multi-location growth even make sense for every BHPH dealer? Tune in LIVE Monday at 11 EST to hear from longtime 20-group moderator and consultant Chuck Bonanno as we talk about...
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CPI & GAP - Tim & Taylor Byrd Explain How They Benefit The Customer And BHPH Dealer
We're bringing many years of reinsurance experience to the microphones on Friday! Father and son team Tim and Taylor Byrd (Dealer RE in NC) join to explain about how CPI and GAP insurance work. We'll ask them to take...
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White Hat Wednesday: DOC Fees ... What's the Point?
On the heels of news about 6-figure dealer fines, we'll discuss this add-on being targeted by some regulators. What are the pros and cons? And is the extra profit worth a fight? Find the BHPH Morning Show LIVE on...
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Friends & Family Investment in BHPH ... Does It Make Sense for "Uncle Larry?"
We've seen it many times. In fact, we like to see it! When properly structured, private investment in Buy Here Pay Here can be a win for all involved. In this episode, we'll talk about that PROPER STRUCTURE ... Find...
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Jeremy Beck, VP of Dealer Dev, Joins with the NIADA Monthly Update
Join us for our monthly NIADA check-in with the VP of Dealer Development, Jeremy Beck, as he keeps us up to date on everything that is happening at NIADA, including the recent 20-group merger with Dealer Performance...
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White Hat Wednesday: "Trust Me, I'm a Used Car Salesperson"
The stigma around used car salespeople has probably been around since the first used car was offered up for sale. Arguably, it may be even worse in our industry of Buy Here Pay Here. Doesn't trust have to be earned?...
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DPG Merges with NIADA 20-Groups! Scott Allen (NIADA) and Rob Fox (DPG) Join at 11am EST to Discuss
BREAKING NEWS!!! Word broke across social media this weekend about the "merging of 20-groups" between Dealer Performance Groups (DPG) and the National Independent Auto Dealers Association (NIADA). NIADA Board...
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Gordon "Gordy" Tormohlen, NIADA President-Elect, Joins for White Hat Wednesday
Our longtime friend and Illinois BHPH dealer, Gordy Tormohlen, joins for another White Hat Wednesday conversation. As a current Board member and NIADA President-Elect, he'll share the latest info on NIADA's initiatives.
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