All Episodes
Episodes
White Hat Weds: Seeking BHPH Growth or Progress? Think Impact Over Goals
Goal-setting in business management is a common practice. But how is the "buy in" from the team? How has the success rate been with past targets and goals? On this White Hat Wednesday, we'll introduce an alternate...
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How to Win More "Sticky" Customers in Buy Here Pay Here
Let's look at some great "ads!" In our polls, dealers confirm that being trusted translates into more sales. And, we know that the first step in being trusted is becoming KNOWN. In this Friday episode, we'll show how...
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White Hat Weds: Bret Buike - Raising Money and Awareness for a Great Cause
As he did last year, Bret Buike has accepted the #gogginschallenge to demonstrate a personal commitment and to support some charitable organizations near and dear to his heart! See the comments to find the GoFundMe...
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Risk in BHPH: What Is Real and What Is (Mis)Perceived
Whether talking to a potential investor or a new acquaintance at a dinner party, there is an often-incomplete perception of the Buy Here Pay Here business. Tune in to hear what we see as the very real and the...
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Talking Static Pools (Repo Analysis) with GA Dealer Jack Carter
After a recent conversation in the private BHPH Boardroom group on Facebook, we reached out to have dealer Jack Carter bring the subject of static pools to the Morning Show. Lots to talk about here! What exactly are...
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Pro Tips: What Exactly is a "Bad Lead?"
Former dealer and current outsourcing specialist Jason Goodman joins to discuss lead management. In particular, we'll ask this sales specialist how to approach all leads. When are they bad? Cold? Dead? We'll also get...
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White Hat Way: What Can It Do For You As a BHPH Dealer?
Folks are starting to better understand what White Hat Way can mean for the BHPH industry, starting with dealers. They are beginning to see the possibilities. In the White Hat Wednesday episode, we'll do our best to...
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Guest Jason Goodman: Tactics for Converting More BHPH Leads into Buyers
Jason's back! And this time we're going tactical. Don't miss the chance to hear this lead management guru explain how his team uses very specific tactics to move customers through the process - from the first inquiry...
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The Problem(s) With Pricing From Cost in Buy Here Pay Here
Double it and add a thousand??? We're well into the 21st century. We can do better. In this Friday episode, we'll offer an alternate approach and start a MUCH BIGGER conversation around the vehicle/collateral value vs...
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White Hat Weds: Operating Outside "Pay to Play" in BHPH
In a "pay to play" environment, there are winners and losers - insiders and outsiders. In this White Hat Wednesday episode, we'll talk through how dealers in BHPH pay a different kind of price for not joining "the...
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Repo & Charge-off Methods - 3 Reasons It Matters to Your BHPH Operation
Ask 3 dealers ... they may all have a different method of handling their repos. Some wait for the repo to sell before charging-off the account. Others book the repo at a value and charge-off the account once it is...
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Ego In Business - the Good, the Bad & the Ugly
We all navigate life (and business) with some degree of ego. How can we determine, then, when ego is at work in our favor and when it might be working against the success of our business?
Find the BHPH Morning Show on...
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