All Episodes
Episodes
New!!! The 10-question Sales Self-assessment Quiz for BHPH & LHPH Dealers
Sales volume off? Sales department underperforming overall? Here's a chance for BHPH and LHPH dealers and sales managers to do a self-assessment in just 10 questions. All respondents receive the results to see how...
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Friday: A Transparent Look at Our Sent Email Folder
[DELAYED LIVE START DUE TO ILLNESS - 11:55EDT] On this Friday broadcast, the last one in June, we'll share an update on the open dialogue with the DMS providers. After last week's conversations in the expo hall at the...
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White Hat Weds: Our Conversation with Passtime's Chris Macheca
Now 26 years with GPS provider Passtime, Chris Macheca has a unique perspective on the used car industry. On this Wednesday broadcast, we'll play the video of last week's conversation with him on the podcast stage at...
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BHPH Cash Flow: Some New Ways to View and Analyze
Not sure how your BHPH or LHPH porfolio is performing? Wonder if someone has a better business model? In this Monday broadcast, we'll introduce some of the new ways we're analyzing cash flow and what YOU can learn...
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Weds: Celebrating Michelle on Her Birthday! And Other News from Vegas!
It's Michelle's birthday. It's an opportunity for her grateful co-host to celebrate her and the many things she does for the Morning Show, White Hat Way and our industry. Plus, we'll share updates from the NIADA...
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Monday: Reporting LIVE from Las Vegas and the NIADA Convention
Acting today as your BHPH roving reporters, we'll share the latest from Las Vegas - the site of the 2024 NIADA Convention. Tune in for updates on today's important vote regarding the confirmation of the...
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All Eyes on Monday's Vote: One Oklahoma Dealer's Perspective
Monday's vote in Las Vegas may prove to be historic. Our widely-respected dealer guest, Shawn Richardson, joins to discuss the upcoming confirmation of NIADA's President-elect. This vote is different than most years....
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White Hat Weds: Had It With Your BHPH or LHPH DMS?!
Considering a DMS switch? On the heels of an awful experience with a well-known provider, we're bringing this subject around again. There are some important questions to ask before signing on - best asked of the...
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NIADA Board President Gordy Tormohlen's Year in Review
We know Mr. Gordon "Gordy" Tormohlen. You should, too. His tenure as Board President of the National Independent Auto Dealer's Association (NIADA) wraps up in exactly one week. On this Monday broadcast, we'll catch up...
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Better Hiring Decisions: Guest Tim Evans on What's Worked for Them
Dealer Tim Evans (SC) is among those to speak at the NIADA convention in a few weeks. As someone who has worked for years to improve his company's hiring practices, Tim will join this Friday broadcast to offer some...
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Choosing Vendors: One Often-overlooked Quality
The expo hall at the this month's national convention will be full. In a matter of days, dealers will be walking the aisles and sizing up the options when it comes to providers - GPS, DMS, transport companies, auction...
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Slow(er) Sales: What Does It Really Cost Us in BHPH/LHPH?
True of false? The impact of sales volume in BHPH is very different than it is in the retail/cash business. We think 'true.' In this Monday broadcast, we'll talk through the math of "delayed" sales in BHPH and LHPH....
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